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On-Call Coordinator in San Bernardino, CA at Premier Healthcare Services

Date Posted: 5/15/2018

Job Snapshot

Job Description

WHO WE ARE:

Premier Healthcare Services is a leading provider of skilled in-home nursing care for patients. We are currently looking for a passionate, empathetic, motivated and COMMITTED individual to fill our On- Call Coordinator Position! Our success is largely based upon hiring ambitious team members who provide outstanding customer care.

JOB DESCRIPTION:

Provides scheduling and client coordination during non-business hours. Provides support to Service Coordinators in staffing and coordinating issues after normal business hours including but not limited to answering incoming calls, and coordinating the schedules of after hours healthcare nursing staff. The On-Call Coordinator is responsible for maintaining compliance with all local, State, Federal, Premier and ACHC regulations/standards pertaining to staffing of personnel.

ON-CALL COORDINATOR RESPONSIBILITIES:

  • Responds to incoming calls to the office after business hours.
  • Responding immediately to messages and missed calls.
  • Immediately notifies Clinical Supervisor, Clinical Director or VP of Clinical Services of any clinically related issue.
  • Communicate with clients when an employee calls off or is running late.
  • Informing appropriate staff of any personnel changes and scheduling needs that arise.
  • Troubleshooting other after hours issues that arise and delegates appropriately.
  • Keep office staff informed of outstanding issues immediately after normal business hours resume.
  • Other duties as assigned.
  • Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
  • Follow and comply with all Premier safety rules and practices.
  • The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

ON-CALL COORDINATOR QUALIFICATIONS

  • High School Diploma or equivalent required.
  • One to two years’ office experience with demonstrated effective communication skills and proven organizational and interpersonal skills preferred.
  • Strong written and verbal communication skills.
  • Computer literacy and adaptability.
  • Public relations ability, interpersonal skills and professional telephone manner.
  • Organized, flexible, attention to detail.
  • Ability to effectively communicate with all levels within the organization.
  • Supportive of team concept and Core Values.

If you feel that you are a match for our On-Call Coordinator opening we welcome you to submit your resume.

Premier Healthcare Services is an equal opportunity and affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals, as well as all other protected groups.